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VoiceSwitch Pro
| 0 Live | | telvoxswitch.com | admin
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Customer interconnects live
Supplier interconnects live
Top destinations24h
Call outcomes24h
Customers24h
NameCallsMinutesRevenue
Suppliers24h
NameCallsACDCost
Test call Supplier status:
🔍 System Health
Services, media path, host resources and call quality
Carrier Management
Customer Management
NameCompanyEmailPhoneCredit TypeBalanceStatusActions
Customer Rate Sheets
DestinationCodeCarrierRate ($/min)EffectiveStatus
Supplier Rate Sheets
DestinationCodeCarrierRate ($/min)EffectiveStatus
Upload Rate Sheet
Bulk import customer or supplier rates from CSV/Excel
📤 Choose Upload Type
📖 File Format
Required columns (any order, headers must match):
destination — e.g. India Mobile
code — e.g. 91, 9198
rate — e.g. 0.0145
effective — optional, YYYY-MM-DD
Supported formats: CSV (comma-separated), Excel (.xlsx, .xls)
Routing Plans
Plan NameRoutes VendorsUpdated
No routing plans
Customer Billing
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Invoice Number Status Customer Currency Invoice Date Period Due Date Minutes Amount
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Payments and Transactions
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Transaction Transaction Date Billing Type Carrier Transaction Type Reason $/£ Amount Balance Adjustment Unassigned Amount Invoices / Credit Notes
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Statement of Account
CarrierTypeInvoicedReceivedPaid OutBalance
Pending Invoices
Traffic that has run but has not been invoiced yet.
Split into Select
NameLast invoicedBilling period Days openCallsAnsweredMinutes AmountBilling cycle
Supplier Invoices
Invoice #VendorPeriod Amount Minutes Status
CalculatedActualDiff% CalculatedActualDiff%
Invoice Netting
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Netting Request Number Date Raised Date Applied Carrier Status $/£ Netting Amount Owed by Customer Owed to Supplier Customer Invoice Numbers Supplier Invoice Numbers Approved By
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Invoice Setup
Per-carrier billing & invoice configuration (Customer / Supplier)
Name Type Currency Billing Start Opening Balance Billing Cycle Scheduled Creation Action Next Cycle Last Cycle
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Dispute Management
RaisedCarrierInvoiceReasonAmountStatusNotesAction
Raise Dispute
📞 Call Detail Records
to
Records
—
Date/Time Call start Call end Customer From (CLI) Supplier Destination Number Dur Cust PDD Vend PDD Status Cause Cust IP Supp IP Media IP Revenue Cost Cust TP Vend TP PCAP Cust Min C Rate Vend Min V Rate Actual Min
Click Generate to load data
Live Calls
Not yet refreshed
Active Calls
0
Peak Today
0
ASR
0%
Avg Duration
0s
Call IDFromToCustomerSupplierDurationStatus
SIP Trace
Alerts & Notifications
TimeTypeMessageSeverityStatus
System Administration
Control center · live status
🖥️
Server
—
checking…
📞
FreeSWITCH
—
gateways
🔊
Live Calls
—
active now
🗄️
Database
—
MySQL
🏷️
Version
—
build
⏱️
Uptime
—
since boot
Users
SBC Config
SignalWire
System
Billing Increments
Audit Log
🔑 Portal Access
👥 Account Managers
System Users
NameEmailRoleLast LoginStatus
SBC Networks
Network NameIP AddressPortStatus
SIP Settings
SIP Port
5060
TLS Port
5061
RTP Port Range
10000-20000
Codecs
G711u, G711a, G729
Max Calls
Unlimited
SignalWire Configuration
Server Info
Server IP
157.180.43.37
Domain
telvoxswitch.com
SSL
Active (Let's Encrypt)
OS
Ubuntu 24.04 LTS
Uptime
—
Data Management
⚠️ Nayi HTML file upload karne — take a backup first. Importing this backup restores everything.
Backup mein sab kuch save hota hai: Carriers, ICs, Services, Customers, CDRs, Invoices, Rates, Zones, Routing Plans
⚠️ Delete Data
Select what to delete. Cannot be undone.
Timezone & Locale
—
System Updates
Current Version: v21
Auto-checks server for updates on load
Billing Increments
Format: Initial/Recurring — e.g. 60/1 = 60s minimum, 1s increment | 60/60 = 60s min & 60s increment | 30/6 = 30s min, 6s increment
📊 Billing Calculator
PrefixInitial (sec)Recurring (sec)FormatCust Avg RateVendor Avg RateMarginExample: 18sExample: 68s
TimeUserActionModuleIP
🔑 Carrier Portal Access
Carrier gets ONE login — signing in shows all of their interconnects. Access Type decides whether they see the customer side, the vendor side, ya dono. Portal URL: /v36-split/carrier-portal.html ↗
CarrierICsPortal
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← Select a carrier
👥 Account Managers
Har carrier pe ek AM. Commission = margin ka %. Customer-side margin us AM ko jisne customer laaya, vendor-side us AM ko jisne vendor laaya. Portal: /v36-split/manager-portal.html ↗
ManagerShareCarriers
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← Select a manager, or "+ Add Manager"
Carrier assignment
Assign an account manager to each carrier
CarrierCust ICsVend ICs Account ManagerOverride %
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Destination Codes
DestinationCode/PrefixZoneRegionCountryStatusActions
Zones
Zone NameRegionCodes CountDescriptionActions
Regions
Region NameZones CountDescriptionActions
Customer Rating Plans
Manage customer billing plans
CustomerPlan NameDestinations Avg RateAllow NegStatusEffectiveActions
No customer rating plans
Supplier Rating Plans
Manage supplier buy rates
SupplierPlan NameDestinations Avg RateAllow NegStatusEffectiveActions
No supplier rating plans
Traffic Report
Traffic Overview
NameCallsConnectedFailedASR %Total SecAvg PDDRevenue
📊 CDR Analysis
Live CDR from switch
P&L Report
CustomerSupplierZoneCallsConnASR %Cust PDDVend PDDACDCust MinVend MinActual MinRevenueCostMarginMargin %Rev/minCost/minMgn/minMedia IP
Hourly Report
Per-hour traffic, ASR, minutes & billing
HourCustomerSupplierZone CallsConnFailedASR % MinutesACDRevenueCostMargin
ASR / ACD Report
NameTotal CallsConnectedASR %Total MinsACD (sec)PDD (sec)
Carrier Report
CarrierTypeCallsMinutesRevenueCostMargin
📞 Call Simulation
📞 Test Call
Recent Test Calls
TimeNumberVendorResult
No test calls yet
🔬 Advanced Diagnostics
Enter a number above to simulate routing
SIP Registrations
UsernameIP AddressPortExpiresUser AgentStatus
Alert Rules
TypeThresholdCarrierEmailStatus
Routing Plans / —
Plan Info
Vendor Entries
Destinations / Codes
Assigned Customers
Plan Details
Plan Summary
Plan ID
—
Vendor Entries
0
Destinations
0
Assigned Customers
0
Last Updated
—
Status
Active
Vendor Routing Entries
Priority order — 1 = first tried
PriorityVendor (Supplier)Tech PrefixWeight %Max CPSEnabledActions
🔗 Vendor Chain (Failover)
Priority order: Primary → Backup → Last Resort
No entries yet. Add vendor entries above.
Destination Codes
Destinations this plan routes — matched by prefix
DestinationPrefixZoneCountryActions
Assigned Customers
Select customers to assign this routing plan
Add Carrier
Invoice days are cut on this zone’s midnight, not the server’s. Set it to the carrier’s own zone or their invoice will never match yours.
🏢 Invoice / Billing Address
📧 Email Contacts
Edit Carrier
Carrier Info
💰 Billing / Balance (auto-disable at $0)
Invoice days are cut on this zone’s midnight, not the server’s. Set it to the carrier’s own zone or their invoice will never match yours.
🏢 Invoice / Billing Address
📧 Email Contacts
Add Interconnect
Edit Interconnect
💰 Billing / Balance
📡 Media IP (RTP)
The vendor’s real IP stays hidden. The customer only ever sees the switch.
Edit Egress Routing
Address this peer sees for audio in our SDP. Leave blank unless you have a reason. It must be an IP this server actually holds — advertising one it does not means the far end sends RTP nowhere and the call is silent.
Send To IPs
Add Customer
Add Rate
New Invoice
Record Payment
Add Alert Rule
Add User
Add SBC Network
Credit Settings
ℹ️ Important Note
Low balance alerts are monitoring only — they do NOT block calls. Call blocking requires Kamailio/RADIUS integration.
Customer Credit
Supplier Credit
New Routing Plan
Add Credit Alert
Add Destination Code
Add Zone
Add Region
📊 Rate Comparison — Margin Calculator
Customer Rate vs Supplier Rate — Profit margin dikh jayega
DestinationCode Customer RateSupplier Rate Margin/minMargin %Status
New Rate Product
Auto Invoice Schedule
Schedule
Payment Terms per Customer
Days to pay / discount %
Product per Customer
Rate product for invoice
Add Service
Service Details
Routing
Origination Matching
Destination Matching
Blacklisting
Edit Service
Service Details
Routing
Origination Matching
Destination Matching
Blacklisting
Edit Destination Code
Edit Zone
Edit Region
Edit Customer
Add Product Rate
Edit Product Rate
Edit Routing Plan
Edit Rate
Edit Invoice
Edit Payment
Edit Alert Rule
Edit SBC Network
Edit User
Edit Billing Rule
Edit Media Settings
Voice Codecs
Fax & DTMF
Edit Egress Routing
Send To IPs
Egress Blacklisting
CUSTOMER INVOICES
SUPPLIER INVOICES
Request Pending banega. Actions → Apply karne pe invoices settle hongi.
Apply to Invoices
Select a carrier to see open invoices
CSV / Excel columns: carrier, amount, date  (optional: type, reference, reason)
Create Invoice
Invoice Customer
Billing Details
The invoice is aggregated from CDRs using the same billing engine as the reports. It is created as a draft — finalise it from Actions.
Add Billing Increment Rule
Common formats:
60/1 = 60s min, 1s increment (most common)
60/60 = 60s min, 60s increment (billing in full minutes)
30/6 = 30s min, 6s increment
1/1 = No minimum, 1s billing
📧 Send Rate Sheet
📧 Send Invoice Email
Carrier Management / —
Add Interconnect
Edit Carrier
🗑️ Delete (7-day recovery)
💀 PERMANENT DELETE (no recovery)
Carrier Details
Interconnects
Contact Details
Accounting
Credit Alerts
Carrier Details
Carrier Name
—
Type
—
Billing Time Zone
UTC
Account Manager
—
Currency
Primary Currency
USD
Routing
Capacity
Unrestricted
Credit Control
DirectionCurrencyBalanceLimit
24h Spend Limit
DirectionSpendRemaining
Customer Credit Settings
Credit Type
Postpaid
Limit Breach
Alert Only
Credit Limit ($)
Unlimited
Supplier Credit Settings
Credit Type
Postpaid
Interconnects are matched in the order listed below.
InterconnectDirection$/£ProtocolCapacityEnabledTech-PrefixIP AddressBuy Rates
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Accounting Details
Customer Account No.
—
Supplier Account No.
—
Tax Code
—
Credit Alerts
DirectionAlert AtTypeEmail
No alerts configured.
Carrier Management / — / —
Details
Services
Egress Routing
Translations
Media
Monitoring
Signalling
Interconnect Details
Name
—
Direction
—
Currency
—
Protocol
—
Capacity
Unrestricted
Trunk & Rating Plan
Rating Plan
—
Assign Plan
Interconnect Status
Operational Status
—
Enabled
—
Session Border Controller
NetworkIP AddressActive
WAN—✓
🔗 Trunk & Rating Plan
Current Rating Plan
—
Assign Plan
Services
Service NameEnabledActions
Egress Routing
Tech Prefix
—
Send To
IP AddressNetworkFallback
—Any—
Egress Options
Transport Preference
UDP
External Routing Provider
No
Externally Routed Media
Do Not Favour
Max Calls Per Second
—
Trunk Groups
Trunk Group
—
Egress Blacklisting
Origination Blacklist
—
Origination Exceptions
—
Destination Blacklist
—
Destination Exceptions
—
Carrier Priority Rules
Default Routing Priority
Standard
Egress Translations
TypeMatchReplaceStripPrepend
No translations configured.
Voice Codec Support
CodecAllowDetails
G.711 µ-law (PCMU)YesVAD On, ptime 20ms, mode 1
G.711 A-law (PCMA)YesVAD On, ptime 20ms, mode 1
G.729YesVAD On, ptime 20ms, mode 1
GSM-FR——
G.722——
G.723.1——
G.726-16——
G.726-24——
G.726-32——
G.726-40——
iLBC-20——
iLBC-30——
Opus——
Fax Codec Support
Fax CodecAllowDetails
T.38YesRelay Only
DTMF Detection
DTMF Method
RFC 2833
Payload Type
101
Media
Relay Media
Always
Media Network
Same as Signalling
Relayed RTP Inactivity Time Out
Clear call on timeout
No
Inactivity Timeout
—
OPTIONS Ping
Status
Disabled
Interval
30 seconds
Timeout
5 seconds
Failure Threshold
3
Session Timers
Allow Session Timers
Yes
Minimum
90 seconds
Default
1800 seconds
Max Call Duration
No Limit
Privacy
Privacy Method
RFC3261 Anonymous
STIR/SHAKEN
Suppress
Call Progress Timers
Trying-to-Ringing
Default
Ringing-to-Answer
Default
Trust Q.850
Yes
Release Causes
Mapping Group
None